Order Processing
Our system’s flexibility allows us to tailor the system set up to meet your specific needs. Whether your business is B2B, B2C or both, together we will creatively develop a viable solution.
We can accept orders via mail, fax, phone, email or web. Payments from your customers can be processed in a variety of methods such as: gift cards, credit cards, checks, money orders and purchase orders. We will also issue credits for returned merchandise according to your defined business policies.
We are proud to say that we maintain a 99% order entry accuracy. In the order entry process we can capture statistical information from your customer such as demographics and marketing codes. Drop ship orders can also be generated to your vendors during order entry. Once the order has been processed and shipped, your customer will receive email confirmation notices on all orders and shipments, including tacking numbers and direct links to carriers.
Our integrated ordering and pick pack systems are designed to process large quantity of orders even if such orders are of multiple line items or part numbers.
Our order processing system can manage such programs as:
- Order & lead fulfillment
- Catalog/literature fulfillment
- Promotional product fulfillment
- Subscription
- Points redemption
- Memberships
- Prize fulfillment
- Serial Numbers